Privacy statement

This privacy policy statement applies to customers of BeHealth Painless Centre ("us"):
We take the privacy of our customers very seriously. We will only collect your personal data in the following situations.
Protecting personal information is a matter of integrity. We take your privacy very seriously. Therefore, we will only use your name and other information related to you in the manner set out in this privacy policy. We will only collect information from you when necessary and in connection with transactions. We will only retain your information if required by law or in connection with the purpose for which it was collected.
We would love to hear from you. If you have any comments or suggestions, please email the relevant information to info@behealth.com.hk, or call 6085 1153 during office hours.
 
Personal data collection
Be Health Painless Centre does not sell, share or trade customer personal data collected online to third parties.
Personal information collected online is only disclosed within the Group of companies for internal use.
The personal data we collect from you when registering for offers includes:
  - Name;
  - Email address;
  - Telephone number;
  - Date of birth (age);
  - Gender.
The personal data we collect will be used for some or all of the following purposes:
  • Provide you with more information about the course of treatment;
  • Provide customer service;
  • Follow up your enquiries and services;
  • Contact you via email, phone, SMS, WhatsApp or other online social media / platforms;
  • Enhance the services we provide;
  • Conduct marketing and promotion of the services we provide;
  • Data analysis and market research;
  • Enhance and improve the content of our website;
  • Identify trends in the use of our website;
  • Analyze the effectiveness of our marketing activities.
We do not take any responsibility for the irrelevant personal data provided by you. Such information will not be considered confidential and may be disclosed or deleted and we will not make any payment or compensation to the provider. If the information is improper or constitutes illegal behavior, we will leave it to law enforcement. We also reserve the right to terminate your account and take further legal action. In addition, we will send you information about treatments or services that we think will be useful to you or that you request if you indicate that you do not refuse to receive the message.
We will use your personal information to send you promotional and / or promotional information from time to time. You can unsubscribe from our promotional materials at any time to unsubscribe from our promotional materials.
When submitting payment information on this website, you must submit correct and non-misleading information to us or a third-party payment service provider. If there is any change, please inform us immediately.
We may retain your order information, but for security reasons, we cannot retrieve this information directly. You can check the order information and the records of the treatments you have purchased through the confirmation email. It is your responsibility to keep your personal information confidential and not to make it accessible to unauthorized third parties. Unless we make a mistake, we will not be responsible for any improper use of passwords.
 
Personal data security
Be Health Painless Centre ensures that all collected information is stored securely and confidentially. We protect your personal data in the following ways:
  • Restrict access to personal data;
  • Maintain technology products to prevent unauthorized access to computer data;
  • When the information is not retained for green records, we will destroy your personal information in a safe situation.
 
Computer data collection
When you browse the Be Health Painless Centre website, our server will automatically record the data sent by your browser. Information includes:
  • Your computer IP address;
  • Browser category;
  • The pages you visited before visiting our website;
  • Pages viewed on the Be Health Painless Centre website;
  • Time of use on the above pages, products and information searched on our website, access time and date, and other statistics.
The information collected is used for analysis and evaluation to help improve this website and the services and products we provide. This information will not be used with other personal data.
 
Modification of Privacy Terms
We reserve the right to modify or update the terms provided on this website if necessary. If there are any amendments or updates to the terms, you can see the update and effective date at the end of the page. The modified or updated content will also take effect at the same time. By continuing to browse or use this website after modifying or updating the terms, you agree to the relevant changes or updates.
 
Last updated on September 17, 2019
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